Mobile Experience Specialist (Retail)

T-Mobile; Inglewood (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Tuition assistance

Commuter benefits

Job summary

T-Mobile USA, Inc. is seeking a Sales Associate to engage customers, demonstrate technology solutions, and guide shopping journeys in a fast-paced retail setting.

Role focuses on building product knowledge, using digital tools, and delivering excellent service. Eligibility includes a High School diploma; 6 months of retail experience is preferred. Competitive base pay with benefits and stock opportunities are included.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to customers.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Sales Associate to engage customers, demonstrate technology solutions, and guide shopping journeys in a fast-paced retail setting.

Role focuses on building product knowledge, using digital tools, and delivering excellent service. Eligibility includes a High School diploma; 6 months of retail experience is preferred. Competitive base pay with benefits and stock opportunities are included.