Mobile Experience Specialist

T-Mobile; Pittsburgh (Allegheny County); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) and employee stock plans

Paid time off and holidays

Job summary

T-Mobile in Pittsburgh seeks dedicated Mobile Associates to support retail operations by engaging customers and meeting their technology service needs. In this role, you'll develop product knowledge to assist customers effectively throughout their shopping journey.

With a base pay starting at $18/hour, plus additional training incentives, you’ll also be eligible for extensive benefits including medical insurance, stock grants, and paid time off. We embrace growth and support our employees in their career development.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment preferred.
• Legally authorized to work in the United States.
• At least 18 years of age.

Responsibilities

• Develop proficiency in customer service and sales for personalized solutions.
• Utilize digital tools for customer engagement.
• Complete training on retail processes and wireless technology.
• Collaborate with colleagues for seamless customer experience.
• Perform other duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile in Pittsburgh seeks dedicated Mobile Associates to support retail operations by engaging customers and meeting their technology service needs. In this role, you'll develop product knowledge to assist customers effectively throughout their shopping journey.

With a base pay starting at $18/hour, plus additional training incentives, you’ll also be eligible for extensive benefits including medical insurance, stock grants, and paid time off. We embrace growth and support our employees in their career development.