Mobile Experience Specialist

T-Mobile; Petoskey (MI); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Paid time off

Tuition assistance

Mobile service and home internet discounts

Job summary

T-Mobile in Petoskey, MI is seeking a Mobile Associate to support retail operations and engage customers effectively. The role involves building product knowledge and assisting customers in a fast-paced environment. A strong customer service orientation, effective communication skills, and ability to use digital tools are essential. Candidates should have a High School Diploma/GED and at least 6 months of customer service experience.

This position offers a competitive hourly wage of $18.00 plus additional training pay, benefits, and opportunities for growth within the company.

Qualifications

• High School Diploma or GED is required.
• Minimum 6 months experience in customer service and/or sales preferred.
• Must be at least 18 years of age and authorized to work in the U.S.

Responsibilities

• Engage customers to meet their technology and service needs.
• Utilize digital tools to enhance customer understanding.
• Collaborate with colleagues to ensure a seamless experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-Mobile in Petoskey, MI is seeking a Mobile Associate to support retail operations and engage customers effectively. The role involves building product knowledge and assisting customers in a fast-paced environment. A strong customer service orientation, effective communication skills, and ability to use digital tools are essential. Candidates should have a High School Diploma/GED and at least 6 months of customer service experience.

This position offers a competitive hourly wage of $18.00 plus additional training pay, benefits, and opportunities for growth within the company.