Mobile Experience Specialist

T-Mobile; Detroit (MI); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending account

401(k)

Employee stock grants

Paid time off

Tuition assistance

Job summary

T-Mobile is looking for Retail Associates in Detroit, MI, to support retail operations by engaging customers and meeting their technology needs in a fast-paced environment. Responsibilities include customer service, sales, and using digital tools to enhance customer experience. Qualifications include a high school diploma and preferably 6 months of retail experience. Competitive hourly pay of $19.50 plus training incentives. Benefits include medical insurance, a 401(k), and paid time off.

Qualifications

• Passionate customer advocate who enjoys connecting with customers.
• Proven ability to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders.

Responsibilities

• Develop personalized technology and service solutions for customers.
• Utilize digital tools for network coverage and product features.
• Complete required training on retail processes and wireless technology.

Skills

Customer advocacy

Sales proficiency

Effective communication

Team collaboration

Education

High School Diploma/GED

Job description

T-Mobile is looking for Retail Associates in Detroit, MI, to support retail operations by engaging customers and meeting their technology needs in a fast-paced environment. Responsibilities include customer service, sales, and using digital tools to enhance customer experience. Qualifications include a high school diploma and preferably 6 months of retail experience. Competitive hourly pay of $19.50 plus training incentives. Benefits include medical insurance, a 401(k), and paid time off.