Mobile Experience Specialist

T-Mobile; Orem (UT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

Job summary

T-Mobile Store-in-Store Mobile Associates are the face of our warehouse/club kiosk, delivering energy, passion and expertise to every customer interaction. You’ll educate, demonstrate, and recommend solutions in a fast-paced setting, building lasting connections and driving sales.

Training starts with the store-in-store experience, with progression to Mobile Expert and incentives. We offer hourly pay, training pay, and potential annual stock grants, with comprehensive benefits for full- and

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Engage with customers in a high-traffic retail setting, educate on store-in-store benefits and products.
• Complete training on store-in-store experience, new skills, products and processes to deliver best customer experience.
• Build rapport, attract customers, and drive sales while following up and collecting referrals.

Skills

Communication

Leadership

Customer Satisfaction Management

Sales Techniques

Customer Service

Customer Engagement

Relationship Building

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Coaching

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile Store-in-Store Mobile Associates are the face of our warehouse/club kiosk, delivering energy, passion and expertise to every customer interaction. You’ll educate, demonstrate, and recommend solutions in a fast-paced setting, building lasting connections and driving sales.

Training starts with the store-in-store experience, with progression to Mobile Expert and incentives. We offer hourly pay, training pay, and potential annual stock grants, with comprehensive benefits for full- and