Mobile Experience Specialist

T-Mobile US Inc.; Colville (WA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(K)

Paid time off

Paid holidays

Health insurance

Discounts

Job summary

T-Mobile US Inc. is seeking Mobile Associates who will serve as brand ambassadors, building energy for customers and providing demonstrations of the latest technology in-store.

This learning role prepares you for advancement to a Mobile Expert, with guaranteed base pay and stock-based rewards. We value a passionate, customer-first mindset, the ability to thrive in a fast-paced retail environment, and a willingness to learn from peers and leaders.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
• Competitive drive and proven ability to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

Responsibilities

• Builds proficiency related to serving and selling to our customers, while providing an elite customer experience and building loyalty by:
• Exploring individual needs and providing hands-on demonstrations of the latest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep customers connected to the people and lifestyle they love.
• Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate.

Skills

Customer service

Sales

Relationship building

Communication

Education

High School Diploma/GED

Job description

T-Mobile US Inc. is seeking Mobile Associates who will serve as brand ambassadors, building energy for customers and providing demonstrations of the latest technology in-store.

This learning role prepares you for advancement to a Mobile Expert, with guaranteed base pay and stock-based rewards. We value a passionate, customer-first mindset, the ability to thrive in a fast-paced retail environment, and a willingness to learn from peers and leaders.