Mobile Experience Associate

T-Mobile; Glen Haven (AL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Stock incentive program

Job summary

T-Mobile stores across the United States offer a fast-paced, customer-centric role where you educate customers and demonstrate products in a warehouse/club setting. You’ll learn continuously through training on store processes, systems, and new products while delivering outstanding service and building loyalty with customers.

You’ll engage quickly with diverse customers, uncover needs, and guide them to the best solutions.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or retail sales experience preferred.
• Legally authorized to work in the United States.

Responsibilities

• Engage with customers in a high-traffic retail environment and educate them on solutions.
• Complete training on store-in-store processes and continuously improve skills.
• Attract potential customers, build rapport, and drive sales activity in location.

Skills

Communication

Customer Service

Sales

Relationship Building

Product Knowledge

Leadership

Coaching

Consultative Selling

Sales Techniques

Customer Education

Customer Engagement

Customer Referrals

Sales Prospecting

Customer Communications

Customer Needs Identification

Education

High School Diploma/GED

6 months of customer service or sales experience

Job description

T-Mobile stores across the United States offer a fast-paced, customer-centric role where you educate customers and demonstrate products in a warehouse/club setting. You’ll learn continuously through training on store processes, systems, and new products while delivering outstanding service and building loyalty with customers.

You’ll engage quickly with diverse customers, uncover needs, and guide them to the best solutions.