Mobile Experience Ambassador — Retail

T-Mobile; Austin (TX); On-site; USD 41,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

Health benefits

Paid time off

Paid holidays

Job summary

At T-Mobile, Mobile Associates, Store-in-Store, serve in high-traffic retail environments, engaging customers and demonstrating solutions to meet needs. You’ll use digital tools, educate customers, and showcase value while delivering memorable service and hitting sales quality metrics.

Requirements include a High School Diploma or GED and at least 6 months in customer service or sales. You’ll join a team that emphasizes growth, benefits, and being part of an inclusive, employee-owned culture.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Proactively engages with customers in a high-traffic retail environment using digital tools.
• Identify customer needs and demonstrate value of T-Mobile products and services.
• Complete training on in-store experience, products, processes, and systems; onboard customers and maintain store operations.

Skills

Customer satisfaction

Team building

Retail sales

Education

High school diploma/GED

Job description

At T-Mobile, Mobile Associates, Store-in-Store, serve in high-traffic retail environments, engaging customers and demonstrating solutions to meet needs. You’ll use digital tools, educate customers, and showcase value while delivering memorable service and hitting sales quality metrics.

Requirements include a High School Diploma or GED and at least 6 months in customer service or sales. You’ll join a team that emphasizes growth, benefits, and being part of an inclusive, employee-owned culture.