Mobile Store Ambassador - In-Store Sales & Service

T-Mobile; Decatur (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Stock grants

Stock purchase plan

Paid time off

Job summary

T-Mobile is hiring Mobile Associates for Store-in-Store roles within a high-traffic retail environment. You will engage customers, educate on value, and demonstrate solutions while leveraging digital tools and onboarding processes.

Training programs cover products, processes, and systems. You will collaborate with nearby stores to ensure a seamless customer experience and contribute to achieving sales metrics.

Qualifications

• Customer Satisfaction: Passionate advocate for customers.
• Team Building: Willingness to work with peers and leaders.
• Retail Sales: Competitive drive to succeed in a fast-paced environment.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment, using digital tools to educate and showcase value of T-Mobile solutions.
• Utilize digital self-serve tools during interactions and onboarding; identify needs and demonstrate solution-based selling.
• Complete training on in-store experience, products, processes, and systems; stay Customer Ready and partner with nearby stores.
• Build relationships with store leadership to support customer experience from account setup to device support and servicing.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates for Store-in-Store roles within a high-traffic retail environment. You will engage customers, educate on value, and demonstrate solutions while leveraging digital tools and onboarding processes.

Training programs cover products, processes, and systems. You will collaborate with nearby stores to ensure a seamless customer experience and contribute to achieving sales metrics.