Mobile Sales Associate — Retail Tech & Customer Champion

T-Mobile US Inc.; Toa Baja (PR); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Puerto Rico Tax-Deferred Savings Plan

Paid holidays & time off

Job summary

T-Mobile US Inc. invites motivated individuals to join our Retail Team as Mobile Associates in Store-in-Store locations. You’ll engage customers, demonstrate T-Mobile products, and guide them through onboarding using digital tools and self-serve options.

Ideal candidates have at least 6 months in customer service or sales, a High School diploma or GED, and strong communication and teamwork skills to thrive in a fast-paced, high-traffic setting. Training and benefits are provided.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred.
• Customer-focused with a passion for helping customers and meeting goals.

Responsibilities

• Engage with customers in a high-traffic retail environment and educate on T-Mobile solutions.
• Use digital tools and self-serve options to demonstrate product value and assist onboarding.
• Complete training on in-store processes, products, and systems; assist with store operations.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile US Inc. invites motivated individuals to join our Retail Team as Mobile Associates in Store-in-Store locations. You’ll engage customers, demonstrate T-Mobile products, and guide them through onboarding using digital tools and self-serve options.

Ideal candidates have at least 6 months in customer service or sales, a High School diploma or GED, and strong communication and teamwork skills to thrive in a fast-paced, high-traffic setting. Training and benefits are provided.