Dynamic Mobile Retail Sales Associate

T-MOBILE USA, Inc.; Oregon; Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Annual stock grant

Employee stock purchase plan

Medical, dental and vision insurance

401(k) and paid time off

Up to 12 paid holidays

Résumé du poste

At T-Mobile USA, Inc., Mobile Associates, Store-in-Store roles support a high-traffic retail environment, engaging customers, educating them on devices and services, and driving sales. You will leverage self-serve tools and demonstrate solutions to meet customer needs while maintaining a strong focus on accuracy and service quality.

You will participate in training, collaborate with nearby stores, and follow procedures for onboarding, keys, and asset security.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsabilités

• Proactively engages with a broad range of customers in a highly-traffic retail environment.
• Identify customer needs and use solution-based selling techniques to demonstrate the value of T-Mobile products and services.
• Complete training on the in-store experience, new products, processes, and knowledge of systems.
• Builds relationships with nearby leadership and teams to support the customer experience from account setup to device support.

Connaissances

Customer service

Sales

Communication

Team building

Retail experience

Formation

High School Diploma/GED

Description du poste

At T-Mobile USA, Inc., Mobile Associates, Store-in-Store roles support a high-traffic retail environment, engaging customers, educating them on devices and services, and driving sales. You will leverage self-serve tools and demonstrate solutions to meet customer needs while maintaining a strong focus on accuracy and service quality.

You will participate in training, collaborate with nearby stores, and follow procedures for onboarding, keys, and asset security.