Mobile EV Technician | Field Service Expert

Lucid Motors; Costa Mesa (CA); On-site; USD 43,000 - 59,000; Full time

Benefits offered by this job

Vehicle provided

Tools provided

ASE certification reimbursement

Job summary

Lucid Motors is seeking a Mobile Service Technician to diagnose, maintain and repair Lucid vehicles at client locations, traveling within a designated territory. A service van and tools are provided.

ASE certifications must be obtained within 6–8 months, with Lucid reimbursing the cost. The role requires 2–5 years in automotive service, HV/LV and EV powertrain knowledge, strong customer communication, and a valid driver’s license.

Qualifications

• 2–5 years of experience in automotive service
• Self-sufficient, organized, able to work independently or in a team
• Knowledge of High Voltage, Low Voltage and EV powertrain systems
• Customer-facing with strong written and verbal communication
• Proficient with Microsoft Office and DMS software
• EPA 609 Certification
• Willingness to complete Lucid CPR training
• Valid driver’s license with clean record
• 21+ with driver’s license as per policy

Responsibilities

• Serve as a Service Advisor and handle parts duties including ordering, returns and inventory
• Interact with clients to deliver high level customer experience
• Document all vehicle interactions using the appropriate software
• Maintain knowledge of HV, LV and EV systems
• Conduct walk-around and write-up to identify primary concerns
• Document client concerns for diagnosis and repair
• Follow repair order documentation procedures
• Invoice and collect payments
• Provide customer communication on repair status and scheduling
• Plan travel time and visit duration for mobile service
• Support Service Center as needed
• Travel within assigned territory and other service locations
• Other duties as assigned

Skills

HV systems knowledge

Low Voltage systems

EV powertrain

Customer facing experience

MS Office

DMS software

EPA 609 Certification

Driver’s license

Tools

DMS software

Microsoft Office

Job description

Lucid Motors is seeking a Mobile Service Technician to diagnose, maintain and repair Lucid vehicles at client locations, traveling within a designated territory. A service van and tools are provided.

ASE certifications must be obtained within 6–8 months, with Lucid reimbursing the cost. The role requires 2–5 years in automotive service, HV/LV and EV powertrain knowledge, strong customer communication, and a valid driver’s license.