Mobile Device Support Specialist — Top Secret/SCI

E&M Technologies, Inc.; Colorado Springs (CO); Presencial; USD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Descripción de la vacante

E&M Technologies, Inc. seeks a Mobile Device Support Specialist (Journeyman) to join our team in Colorado Springs, CO, supporting USSOCOM. The role involves resolving software issues, configuring desktops and peripherals, and ensuring secure IT operations in a high-security environment.

Minimum qualifications include a STEM degree with 3–5 years of experience, DoD 8570 IAT II certification, U.S. citizenship, and Top Secret clearance eligibility.

Formación

• Bachelor’s Degree in a STEM field with 3–5 years of relevant experience.
• Current DoD 8570 IAT Level II security certification (e.g., Security+ ce).
• Must be a U.S. Citizen.
• Must maintain a U.S. Top Secret clearance with eligibility for additional Caveats.

Responsabilidades

• Monitor and respond to software problems using testing tools and techniques.
• Escalate issues to service levels and coordinate with support groups.
• Install, configure, and maintain desktop PCs and peripherals.
• Install and configure application/OS software and upgrades.
• Troubleshoot hardware and network connectivity issues.
• Migrate data and remove old equipment as needed.

Conocimientos

Clearance: Top Secret/SCI

DoD 8570 IAT Level II

Citizenship: U.S.

Educación

Bachelor’s Degree in STEM

Herramientas

Microsoft Office

Descripción del empleo

E&M Technologies, Inc. seeks a Mobile Device Support Specialist (Journeyman) to join our team in Colorado Springs, CO, supporting USSOCOM. The role involves resolving software issues, configuring desktops and peripherals, and ensuring secure IT operations in a high-security environment.

Minimum qualifications include a STEM degree with 3–5 years of experience, DoD 8570 IAT II certification, U.S. citizenship, and Top Secret clearance eligibility.