Mobile Crisis Team Lead — Behavioral Health Advocate

00 RHA Health Services, LLC; Burlington (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Payactiv

Employee perks and discount program

Paid Time Off

Health/Insurance

401(k) retirement savings

Wellbeing Programs

Chronic Disease management programs

Training: CPR/first aid

Job summary

00 RHA Health Services, LLC is seeking a Behavioral Health Mobile Crisis Team Lead to coordinate and oversee crisis services across residential, school, workplace, and community settings in North Carolina. The role emphasizes recovery-oriented, strength-based interventions and collaboration with clinical staff.

Responsibilities include supervising staff, ensuring service quality, and maintaining communications with families, care coordinators, and agencies.

Qualifications

• Background check required (criminal) and registry name check.
• Drug testing as part of pre-employment screening.
• Education verification and other credentialing as required for position.
• Proof of employment history or references if requested.

Responsibilities

• Act as primary contact and coordinator of services per Person Centered Plan.
• Supervise and direct team members to ensure quality services.
• Provide in-person support in home, school, workplace, and community settings.
• Assist with case management duties, linking and arranging services and referrals.
• Engage with care coordinators, families/guardians, and agencies to maintain communication.
• Support 24-hour follow-up calls and scheduling OTP appointments.

Skills

Case management

Supervisory

Coordination

Communication

Advocacy

On-call scheduling

Job description

00 RHA Health Services, LLC is seeking a Behavioral Health Mobile Crisis Team Lead to coordinate and oversee crisis services across residential, school, workplace, and community settings in North Carolina. The role emphasizes recovery-oriented, strength-based interventions and collaboration with clinical staff.

Responsibilities include supervising staff, ensuring service quality, and maintaining communications with families, care coordinators, and agencies.