Behavioral Health Mobile Crisis Team Lead

00 RHA Health Services, LLC; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

PayActiv

Employee perks and discount program

Paid Time Off (full‑time employees)

Health/Insurance (full‑time employees)

401(k) retirement savings program

Wellbeing Programs

Training opportunities

Job summary

RHA Health Services, LLC is seeking a Behavioral Health Mobile Crisis Team Lead (Regular) to coordinate and oversee services for individuals with mental health or substance use needs across homes, schools, workplaces and communities. You will supervise staff, monitor Person Centered Plans, and drive quality care and safety.

You’ll collaborate with clinical teams, coordinate referrals, and help schedule crisis responses while supporting ongoing staff development and community engagement.

Responsibilities

• Provide in‑person support to individuals with mental health and/or substance use issues in home, school, workplace, and community settings in accordance with the service definition.
• Assist clients in developing daily living, socialization, adaptation, and behavior/anger management skills.
• Advocate for individuals and address safety risks with the program manager and team.
• Perform case‑management linking and referrals to services.
• Collaborate with clinical staff to maintain communication, standardize procedures and expedite service implementation.
• Establish relationships with individuals, families/guardians, care coordinators, and agencies.
• Assist with 24‑hour follow‑up calls and OTP appointment scheduling.
• Complete training promptly and engage in ongoing professional development.
• Review notes, provide feedback, and assist with approvals.
• Train and support new and existing team members.
• Prepare and manage on‑call schedules to support MCM crisis services.
• Encourage and support BHUC & FBC referrals.
• Participate in community events and MCM/LECC interviews.
• Assist with staff schedules and complete all other duties as assigned.

Job description

Behavioral Health Mobile Crisis Team Lead (Regular)

We are hiring for a positive and personable individual who will be the primary contact and coordinator of services supporting individuals with Mental Health or Substance Abuse Issues in residential, school, workplace and community settings. You will coordinate and monitor the array of services and supports identified in each person’s Person Centered Plan, supervise and direct the work of others to provide quality services, and implement company policies and procedures.

Key responsibilities include:

• Provide in‑person support to individuals with mental health and/or substance use issues in home, school, workplace, and community settings in accordance with the service definition.
• Assist clients in the development of skill‑building activities such as daily and community living skills, socialization skills, adaptation skills, and behavior and anger management.
• Advocate for the individuals we serve and address safety risks with the program manager and team (SI & violence).
• Perform case‑management functions of linking and arranging for services and referrals.
• Collaborate with other clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite service implementation.
• Establish and maintain effective relationships and communication with individuals and families/guardians, care coordinators, and other agencies.
• Assist with 24‑hour follow‑up calls and schedule OTP appointments for individuals.
• Complete training promptly and engage in continuing professional development.
• Review notes, provide feedback, and assist with approvals.
• Train and support new and existing team members.
• Prepare and manage on‑call schedules to support MCM crisis services.
• Encourage and support BHUC & FBC referrals.
• Participate in community events and MCM/LECC interviews.
• Assist with staff schedules and complete all other duties as assigned.

Pre‑employment screening requirements include a complete criminal background check (Name checked in the registries: OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities), drug testing, education verification, other credentialing based on position requirements, and proof of employment history or references if required.

Positions that require driving must provide proof of driver’s license, driver’s insurance, and vehicle if providing transportation for individuals.

Benefits to Employees

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full‑time employees only)
• Health/Insurance (full‑time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job‑specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement: RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA Health Services

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do.

RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. Throughout these states we provide high‑quality care to individuals with intellectual/developmental disabilities and behavioral health services to support people with mental health and substance use needs, including services for those who are Deaf and Hard of Hearing.

We want you to join our team of compassionate professionals. To learn more, visit rhahealth.org or email us at [e-mail].

RHA Health Services – Where Compassion Meets Career.