Mobile Crisis Responder — 24/7 Community Support Hero

00 RHA Health Services, LLC; Burlington (NC); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

PayActiv

Employee perks & discount program

Paid Time Off

Health Insurance

401(k) retirement savings

Wellbeing Programs

CPR/First Aid training

Job summary

RHA Health Services is hiring Qualified Professionals for Mobile Crisis Responder roles across Alamance, Person, and Caswell counties. The MCM program operates 24/7/365, offering crisis response, de-escalation, and linkage to community resources to reduce hospitalizations.

We seek licensed or provisionally licensed professionals with 1+ year of crisis service experience, capable of working with diverse populations including mental health and substance use challenges.

Qualifications

• Bachelor Degree (Not Human Services field) with 4+ years full-time experience.
• Bachelor Degree (in Human Services field) with 2+ years full-time experience.
• Master's Degree or higher with 1+ years full-time experience.
• License, Provisional License, Certificate, Registration, or Permit issued by governing board.

Responsibilities

• Facilitating relationships and serving as a link between the company, parents, guardians, local agencies and the community.
• Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with daily living, providing supportive counseling.
• Supporting the client in developing daily living, socialization, adaptation, and behavior management skills.
• Participating in a 24/7/365 on-call system; coordinating first response resources according to consumer need.
• Performing Case Management by linking and arranging services and referrals.
• Working with clinical staff to maintain communication, standardize procedures, and expedite PCP implementation.
• Monitoring service utilization for effectiveness, appropriateness, and compliance with rules and service authorization.

Skills

Crisis intervention

Communication

Case management

Community liaison

Education

Bachelor Degree (Non Human Services field)

Bachelor Degree (Human Services field)

Master's Degree or Higher

License/Certification/Registration/Permits

Job description

RHA Health Services is hiring Qualified Professionals for Mobile Crisis Responder roles across Alamance, Person, and Caswell counties. The MCM program operates 24/7/365, offering crisis response, de-escalation, and linkage to community resources to reduce hospitalizations.

We seek licensed or provisionally licensed professionals with 1+ year of crisis service experience, capable of working with diverse populations including mental health and substance use challenges.