Mobile Auto Service & Performance Coach - Field-Based

MSX International; Mahwah (NJ); Vor Ort; USD 50.000 - 78.000; Vollzeit

Zusammenfassung

MSX International is seeking a Mobile Service & Performance Coach to support dealership leaders in developing mobile service operations and improving overall service department performance. In this field-based role, you will act as a trusted advisor, trainer, and coach, helping dealerships drive operational excellence, profitability, and customer satisfaction.

Travel up to 80% within the assigned territory, with occasional overnight stays.

Qualifikationen

• 3+ years of customer-facing automotive industry experience.
• Experience in service operations, fixed operations, aftersales, or retail automotive.
• Strong coaching, training, presentation, and communication skills.
• Proficiency with Microsoft Office and business reporting tools.

Aufgaben

• Partner with dealership leadership to improve performance and profitability.
• Support mobile service launches and develop programs.
• Deliver classroom, virtual, and on-site training programs.
• Implement operational improvements and share best practices.

Kenntnisse

Customer-facing automotive experience

Coaching and training

Analytical problem-solving

Communication

Ausbildung

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Business reporting tools

Jobbeschreibung

MSX International is seeking a Mobile Service & Performance Coach to support dealership leaders in developing mobile service operations and improving overall service department performance. In this field-based role, you will act as a trusted advisor, trainer, and coach, helping dealerships drive operational excellence, profitability, and customer satisfaction.

Travel up to 80% within the assigned territory, with occasional overnight stays.