Mobile Associate to Mobile Expert - Growth, Stock

T-Mobile; Omaha (NE); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by assisting customers with technology and service solutions in a fast-paced environment. You will build customer relationships, complete training, and contribute to a seamless shopping experience using digital tools to demonstrate products and benefits.

Role emphasizes customer service, sales, and hands-on demonstrations; includes on-the-job training with potential financial incentives and access to stock grants and benefits.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations by assisting customers with technology and service solutions in a fast-paced environment. You will build customer relationships, complete training, and contribute to a seamless shopping experience using digital tools to demonstrate products and benefits.

Role emphasizes customer service, sales, and hands-on demonstrations; includes on-the-job training with potential financial incentives and access to stock grants and benefits.