Mobile Activation Specialist - Retail Tech Support

Comcast Advertising; League City (TX); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Comcast Advertising in League City, TX, is seeking a Retail Service Associate to support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

You will act as a go-to technical resource for activations, education, troubleshooting, and escalations, while helping maintain a clean, accessible store environment and driving upsell of accessories.

Qualifications

• High School Diploma / GED required.
• 0–2 years of relevant work experience.
• Strong communication and problem-solving skills.

Responsibilities

• Support store team to deliver a best-in-class customer experience across mobile, operational and transactional activities.
• Assist with mobile activations, education, troubleshooting, and escalations.
• Help maintain a clean, functional store environment and assist with upsell of accessories.
• Provide excellent customer service and contribute to a positive team atmosphere.

Skills

Communication

Critical Thinking

Problem Solving

Customer Focus

Professional Integrity

Resilience

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Advertising in League City, TX, is seeking a Retail Service Associate to support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

You will act as a go-to technical resource for activations, education, troubleshooting, and escalations, while helping maintain a clean, accessible store environment and driving upsell of accessories.