Mitigation Operations Leader — Process & Safety

Socket.dev; Tallahassee (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

360 Fire & Flood is seeking an Operations Manager to oversee daily operations across projects, products and services. You will lead Mitigation Project Managers and Technicians, develop SOPs, coordinate resources, and manage budgets while driving continuous improvement.

Ideal candidates have 5+ years in operations with leadership experience, strong safety focus, and proven ability to enhance efficiency, profitability and customer satisfaction in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business Administration, Operations, Construction Management, or related field; experience can substitute education.
• 5+ years in operations, business performance, or continuous improvement roles.
• 2+ years in a leadership role.
• Background in safety leadership or restoration/industrial services is a plus.
• Experience implementing enterprise-wide process improvements and organizational change.

Responsibilities

• Oversee day-to-day operations to ensure efficient execution of processes and service delivery.
• Lead and develop Mitigation Project Managers and Technicians.
• Develop, document and implement SOPs, workflows and processes for mitigation; measure and improve them.
• Coordinate resources, scheduling, and workflow planning to meet requirements.
• Manage operational budgets, forecasts, and cost-control initiatives.
• Identify opportunities for process improvements and participate in continuous improvement.
• Resolve operational issues and ensure timely resolution.
• Maintain accurate operational records and documentation.
• Embed safety in all improvement efforts, including risk assessments and corrective actions.

Skills

Analytical skills

Communication

Time management

Project management

Multitasking

Travel readiness

Education

Bachelor's degree

Job description

360 Fire & Flood is seeking an Operations Manager to oversee daily operations across projects, products and services. You will lead Mitigation Project Managers and Technicians, develop SOPs, coordinate resources, and manage budgets while driving continuous improvement.

Ideal candidates have 5+ years in operations with leadership experience, strong safety focus, and proven ability to enhance efficiency, profitability and customer satisfaction in a fast-paced environment.