Disaster Restoration Operations Lead

360-Fire-; Tallahassee (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Vision insurance

Paid time off

Job summary

360 Fire & Flood, a national disaster restoration leader, seeks an Operations Manager to oversee daily operations, optimize project delivery, and lead Mitigation Project Managers and Technicians. You will implement SOPs, coordinate resources, and manage budgets to drive efficiency, safety, and client satisfaction.

The role requires strategic thinking, strong leadership, and a proven ability to improve processes in a fast-paced environment. Travel to project sites is anticipated as needed.

Qualifications

• Bachelor’s degree in Business Administration, Operations, Construction Management, or related field; experience can be used in lieu of education.
• 5+ years in operations, business performance, or continuous improvement roles.
• 2+ years in a leadership role.
• Background in workplace safety or safety leadership; restoration, mitigation, mold remediation, or industrial services is a plus.

Responsibilities

• Oversee day-to-day operations to ensure efficient execution of business processes and service delivery.
• Lead and develop Mitigation Project Managers and Technicians.
• Develop, document and implement SOPs, workflows and processes for the mitigation department, then measure and continuously improve them.
• Coordinate resources, scheduling, and workflow planning to meet operational and customer requirements.
• Manage operational budgets, forecasts, resource allocation, and cost-control initiatives to achieve financial targets.
• Identify opportunities for process improvements and participate in continuous improvement initiatives.
• Resolve operational issues and escalate complex problems as needed to ensure timely resolution.
• Maintain accurate operational records, reports, and documentation within company systems.
• Ensure safety is embedded in all improvement efforts, including risk assessments and corrective action planning.

Skills

Leadership

Analytical thinking

Communication

Negotiation

Project management

Organizational skills

Education

Bachelor’s degree in Business/Operations/Construction Mgmt

Job description

360 Fire & Flood, a national disaster restoration leader, seeks an Operations Manager to oversee daily operations, optimize project delivery, and lead Mitigation Project Managers and Technicians. You will implement SOPs, coordinate resources, and manage budgets to drive efficiency, safety, and client satisfaction.

The role requires strategic thinking, strong leadership, and a proven ability to improve processes in a fast-paced environment. Travel to project sites is anticipated as needed.