Mitigation Coach: Lead Field Techs to Excellence

iicrc-careers

Granite Falls (NC)

On-site

USD 55,000 - 65,000

Full time

14 days+
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Benefits offered by this job

Salary: $55,000-$65,000 per year
Medical, Dental, Vision Insurance
401(k) with company match
12 Paid Holidays
Flexible PTO

Job summary

Paul Davis Restoration of the Triad is seeking a Mitigation Coach to lead and develop the mitigation technician team, ensuring operational excellence in field production and documentation. You will supervise staffing, training, performance, and safety compliance while partnering with leadership to meet project goals.

Responsibilities include coaching technicians, overseeing equipment, and driving customer satisfaction.

Qualifications

  • Must have strong understanding of drying science (psychrometrics, air movement, dehumidification).
  • Proficiency with MICA, Encircle, RMS, and moisture meters.
  • Ability to scope losses, write work orders, and oversee proper equipment installation.
  • Knowledge of OSHA, PPE usage, and jobsite safety.

Responsibilities

  • Lead, coach, and develop the mitigation technician team in field production and documentation.
  • Oversee staffing, training, performance standards, and compliance with drying protocols.
  • Support cycle time, scorecard compliance, and customer experience goals.
  • Monitor equipment inventory, purchase needs, and vehicle maintenance.

Skills

Drying science
MICA
Encircle
RMS
Moisture meters
Field training
Safety practices

Education

IICRC WRT
IICRC ASD
IICRC FSRT
IICRC OCT
OSHA-10/OSHA-30
First Aid/ CPR

Tools

MICA
Encircle
RMS
Moisture meters

Job description

Paul Davis Restoration of the Triad is seeking a Mitigation Coach to lead and develop the mitigation technician team, ensuring operational excellence in field production and documentation. You will supervise staffing, training, performance, and safety compliance while partnering with leadership to meet project goals.

Responsibilities include coaching technicians, overseeing equipment, and driving customer satisfaction.

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