Disaster Restoration Project Lead

Livonia Chamber of Commerce; Mission, Northern (KS, KY); On-site; USD 70,000 - 110,000; Full time

Job summary

Paul Davis Restoration seeks a Mitigation Manager to lead a team of technicians in disaster-restoration work across residential and commercial sites. The role prioritizes empathy, clear communication, and strong organizational discipline to deliver high-quality repairs during challenging times.

The manager will drive safety, compliance, and customer care while coordinating crews, scheduling, equipment, and materials to meet defined targets and maintain brand integrity.

Qualifications

• Socially inclined leader with the ability to motivate and inspire teams.
• Strong communication and listening skills; able to engage effectively with staff, customers, and partners.
• Highly organized and detail-oriented, capable of managing multiple priorities in a fast-paced environment.

Responsibilities

• Lead mitigation crews performing water mitigation, tarping, board up, mold remediation, environmental services, and carpet cleaning/removal.
• Direct daily team huddles to ensure crews are prepared with clear priorities, equipment, and resources.
• Meet with clients and adjusters on-site to resolve issues and provide professional guidance.
• Re-inspect job sites for quality control and ensure compliance with Paul Davis and industry specifications.
• Deliver excellent customer service with empathy, urgency, and professionalism.
• Foster collaboration across departments and support other team members as needed.
• Ensure clean, organized, and properly stocked trucks and equipment are maintained at all times.
• Be accessible by phone and participate in the on-call schedule as required.
• Represent the Paul Davis brand with professionalism, integrity, and leadership.

Skills

Leadership

Communication

Organizational skills

Problem solving

Staff coaching

Job description

Paul Davis Restoration seeks a Mitigation Manager to lead a team of technicians in disaster-restoration work across residential and commercial sites. The role prioritizes empathy, clear communication, and strong organizational discipline to deliver high-quality repairs during challenging times.

The manager will drive safety, compliance, and customer care while coordinating crews, scheduling, equipment, and materials to meet defined targets and maintain brand integrity.