Mission Engineer: Onsite AI & Platform Builder

Axon; Orlando (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary and 401(k) with em­

Discretionary paid time off

Paid parental leave for all

Medical, dental, and vision plans

Fitness programs

Emotional and mental wellness support

Learning and development programs

Snacks in our offices

Job summary

Axon is seeking a seasoned professional to own customer outcomes within strategic accounts, delivering end-to-end platform solutions onsite. You will design and deploy AI-powered workflows, agents, and integrations on Axon’s platform, coordinating with Product, Engineering, Support, and Sales to ensure measurable mission impact.

This role emphasizes proactive field engagement, CJIS compliance, and leadership in operational transformation, with 3–4 days onsite and a focus on adoption,

Qualifications

• 8+ years in customer-facing technical roles or program management.
• Experience with operational transformation in deployment environments.
• Ability to obtain and maintain CJIS compliance.

Responsibilities

• Own the full lifecycle of customer outcomes within strategic accounts.
• Design, build, and ship capabilities on Axon platform onsite.
• Lead field engagements and coordinate across Product, Engineering, Support, and Sales.
• Establish success metrics and drive adoption in production.

Skills

Customer-facing roles

Program management

Operational transformation

Complex deployments

CJIS compliance

Tools

Axon platform

DEMS

Fusus

AI Era

Records

Job description

Axon is seeking a seasoned professional to own customer outcomes within strategic accounts, delivering end-to-end platform solutions onsite. You will design and deploy AI-powered workflows, agents, and integrations on Axon’s platform, coordinating with Product, Engineering, Support, and Sales to ensure measurable mission impact.

This role emphasizes proactive field engagement, CJIS compliance, and leadership in operational transformation, with 3–4 days onsite and a focus on adoption,