Mission Engineer: Onsite AI Builder for Public Safety

National Asset Mgmt Incorporated; Baltimore, Northern (MD, KY); Hybrid; USD 128,000 - 204,000; Full time

Benefits offered by this job

401(k) with employer match

Discretionary paid time off

Paid parental leave

Medical, dental, and vision plans

Wellness programs

Learning and development programs

Snacks in our offices

Job summary

Axon seeks a highly capable builder to own customer outcomes in strategic accounts, delivering end-to-end deployment, adoption, and ongoing success on site. You will design, build, and ship capabilities across Axon's platform, collaborating with Product, Engineering, Support and Services to transform agency operations.

This role requires 8+ years in customer-facing technical roles, strong cross-functional leadership, and a track record of producing production-ready automations and integrations.

Qualifications

• Experience in customer-facing technical roles or program management.
• Ability to drive operational transformation in complex deployments.
• Proven track record shipping production-ready automations and integrations.

Responsibilities

• Own customer outcomes end-to-end within strategic accounts on site.
• Design, build, and ship capabilities across Axon's platform with real users.
• Iterate with Product, Engineering, Support, and Services to improve adoption.
• Establish success metrics and drive improvements in production environments.

Skills

Customer-facing

Program management

Operational transformation

Deployment experience

Tools

AI Era

DEMS

Fusus

Records

Job description

Axon seeks a highly capable builder to own customer outcomes in strategic accounts, delivering end-to-end deployment, adoption, and ongoing success on site. You will design, build, and ship capabilities across Axon's platform, collaborating with Product, Engineering, Support and Services to transform agency operations.

This role requires 8+ years in customer-facing technical roles, strong cross-functional leadership, and a track record of producing production-ready automations and integrations.