Mission Engineer: Field AI & Outcomes Leader

Axon Enterprise; Florida; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

401(k) with employer match

Discretionary PTO

Paid parental leave

Medical, dental, vision plans

Wellness programs

Learning and development

Snacks in offices

Job summary

Axon Enterprise seeks an experienced contributor to own customer outcomes in a strategic agency account. You will design, build, and deploy AI-enabled workflows and integrations on Axon’s platform, taking full ownership from deployment to adoption, with a strong emphasis on CJIS compliance and security.

You will maintain an onsite presence 3–4 days per week, collaborating with Product, Engineering, Support and Sales to ensure mission-critical outcomes are achieved and sustained in production.

Qualifications

• 8+ years in customer-facing technical roles or program management.
• Experience in operational transformation or complex deployments.

Responsibilities

• Own outcomes end-to-end within the agency environment.
• Design, build and ship capabilities on Axon's platform onsite.
• Maintain onsite presence ~3–4 days per week.
• Measure adoption metrics and drive improvements.
• Lead relationships with agency leadership and stakeholders.

Skills

Customer-facing

Program management

Operational transformation

Public safety domain

Security/compliance

Tools

DEMS

Fusus

AI Era

Records

Job description

Axon Enterprise seeks an experienced contributor to own customer outcomes in a strategic agency account. You will design, build, and deploy AI-enabled workflows and integrations on Axon’s platform, taking full ownership from deployment to adoption, with a strong emphasis on CJIS compliance and security.

You will maintain an onsite presence 3–4 days per week, collaborating with Product, Engineering, Support and Sales to ensure mission-critical outcomes are achieved and sustained in production.