Mission-Driven Office Administrator (Nonprofit)

Wyomingvalleychamber; Wilkes-Barre (Luzerne County); On-site; USD 36,000 - 48,000; Full time

Job summary

Junior Achievement of NEPA is seeking an Office Administrator to support day-to-day operations, maintain records, and serve as a professional contact for visitors, volunteers, and partners. The role emphasizes organization, communication, and confidential information handling in a full‑time in‑office setting in Wilkes-Barre, PA.

The candidate will manage phones and emails, prepare documents, assist with HR onboarding, donor databases, and board logistics.

Qualifications

• High school diploma or associate's degree with three years relevant office experience.
• Proficiency with Excel and Google Workspace (Docs, Sheets, Slides) as well as virtual meeting platforms.
• Ability to learn and utilize relevant database and other organizational software platforms.
• Strong organizational, time management, and multitasking abilities.
• Excellent written, verbal, and interpersonal communication skills.
• Strong attention to detail and proofreading skills.
• Ability to work independently and collaboratively in a team environment.
• Ability to manage sensitive and confidential information with discretion.
• Valid driver's license and reliable transportation.
• Successful completion of required background clearances

Responsibilities

• Provide general administrative support, including answering phones, responding to emails, greeting visitors, processing mail, making bank deposits, and managing deliveries.
• Prepare, edit, and distribute routine correspondence, reports, forms, and other organizational documents.
• Assist with recordkeeping, data entry, document management, and reporting activities.
• Provide support to various staff members with programs, events, volunteers, development, and operations.
• Maintain and update organizational physical records, databases, spreadsheets, and tracking systems with accuracy.
• Assist with donor, member, volunteer, constituent, or stakeholder database maintenance.
• Coordinate logistics and communication for board and committee meetings, including scheduling, meeting materials, and meeting arrangements.
• Prepare, organize, and distribute board and committee documents in a timely manner.
• Maintain board member records, contact information, attendance records, and required governance documentation.
• Ensure board-related files and records are maintained in accordance with organizational requirements.
• Attend board meetings and record minutes when requested
• Assist with maintaining employee personnel files.
• Support new employee onboarding process, benefits enrollment, and other administrative HR functions as needed.
• Coordinate internal office activities, staff meetings, and events.
• Provide administrative support to organizational leadership and department staff as assigned

Skills

Communication

Time management

Multitasking

Organizational skills

Written & verbal

Discretion

Team collaboration

Education

High school diploma or associate's degree

Tools

Excel

Google Workspace

Video conferencing platforms

Database software

Job description

Junior Achievement of NEPA is seeking an Office Administrator to support day-to-day operations, maintain records, and serve as a professional contact for visitors, volunteers, and partners. The role emphasizes organization, communication, and confidential information handling in a full‑time in‑office setting in Wilkes-Barre, PA.

The candidate will manage phones and emails, prepare documents, assist with HR onboarding, donor databases, and board logistics.