Public Safety Dispatcher & Telecommunicator (24/7)

National Public Safety Careers; Jacksonville (FL); On-site; USD 30,000 - 54,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers seeks qualified Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency response agencies. Responsibilities include call taking, dispatch, and coordination using CAD, telephones, mapping, and radio systems.

Applicants should have a high school diploma or equivalent, demonstrate accurate typing, active listening, and clear communication, with the ability to switch between tasks in a fast-paced environment.

Qualifications

• High school diploma or equivalent required or commonly expected.
• Typing speed and accuracy are essential for call handling.
• Ability to listen actively and communicate clearly under pressure.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources and monitor unit status.

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

Computer-aided dispatch

Radio systems

Telephone systems

Job description

National Public Safety Careers seeks qualified Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency response agencies. Responsibilities include call taking, dispatch, and coordination using CAD, telephones, mapping, and radio systems.

Applicants should have a high school diploma or equivalent, demonstrate accurate typing, active listening, and clear communication, with the ability to switch between tasks in a fast-paced environment.