Mission-Critical IT Support Technician

Starlink; McGregor (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

SpaceX is seeking an IT Support Technician to deliver world-class IT service across on-site environments for engineers and manufacturing operations. The role covers onboarding, hardware/software deployment, troubleshooting, and end-user support, with collaboration with IT engineering groups to resolve complex issues.

The position requires 1+ year of enterprise IT experience and proficiency with Microsoft technologies.

Qualifications

• HS diploma or equivalent.
• 1+ year of professional IT experience in enterprise environment.
• Experience supporting Microsoft technologies.

Responsibilities

• Provide 1st, 2nd, and 3rd tier support to SpaceX employees.
• Manage on-site inventory and lifecycle of IT assets.
• Procure, configure and deploy computer hardware and mobile devices.
• Troubleshoot software and hardware issues, in person and remotely.
• Configure and troubleshoot desktop, label, and large multifunction printers.
• Network support and troubleshooting, including VLAN configuration.

Skills

IT support

MS technologies

IP networks

Troubleshooting

Education

HS Diploma

Tech certs (A+/Network+)

Tools

Printers

AV equipment

Mobile devices

Job description

SpaceX is seeking an IT Support Technician to deliver world-class IT service across on-site environments for engineers and manufacturing operations. The role covers onboarding, hardware/software deployment, troubleshooting, and end-user support, with collaboration with IT engineering groups to resolve complex issues.

The position requires 1+ year of enterprise IT experience and proficiency with Microsoft technologies.