Mindful Sales & Guest Experience Lead

ALO; Pennsylvania; On-site; USD 60,000 - 90,000; Full time

Job summary

ALO in Pennsylvania is seeking a Sales & Service Manager to lead the store’s guest experience and sales strategy. You will partner with the General Manager to identify opportunities, upscale processes, coach the Sales & Service team, and ensure strong floor coverage while delivering the ALO standard of service.

This role emphasizes building daily client relationships with customers, representing the business in meetings, monitoring budgets and performance metrics, and guiding staff development

Qualifications

• Focus on guest experience and sales targets.
• Experience coaching and developing team members.
• Build client relationships daily with customers.
• Develop workforce solutions to ensure floor coverage.

Responsibilities

• Investigate sales opportunities and partner with the GM to improve processes.
• Oversee Sales & Service team to deliver exceptional guest experience.
• Continue to build the client relationship daily with our customers.
• Ensure effective sales floor coverage through workforce solutions and selling initiatives.
• Partner with the General Manager to build Sales & Service strategy.

Job description

ALO in Pennsylvania is seeking a Sales & Service Manager to lead the store’s guest experience and sales strategy. You will partner with the General Manager to identify opportunities, upscale processes, coach the Sales & Service team, and ensure strong floor coverage while delivering the ALO standard of service.

This role emphasizes building daily client relationships with customers, representing the business in meetings, monitoring budgets and performance metrics, and guiding staff development