Millwork Sales Specialist: Home Improvement Expert

Lowes; Concord (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance program

Company-matching 401(k)

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Sales Specialist who will greet customers, discuss project needs, and help them select products to realize home improvement ideas. You’ll become the product expert, explain specs, promotions, and financing options to close sales.

You’ll work across departments such as Appliances, Flooring, or Live Nursery, moving throughout the store, answering phones, and delivering friendly, knowledgeable service to every customer.

Qualifications

• High School Diploma or GED.
• 1 year of customer-facing sales or 6 months Lowe’s retail experience.
• 1 year of experience in sales or customer service with sales goals/metrics.
• Able to read, write, and perform basic arithmetic.
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted.
• Obtain sales-related licensure or registration if required by state (Lowe's will support and fund this).

Responsibilities

• Provide SMART customer service by understanding customer needs and explaining product advantages.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking orders, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation.
• Support all checkout functions, call buttons, departmental pages, or requests for assistance.
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs.
• Complete other duties as assigned.

Skills

Customer service

Sales goals

Communication

Reading & arithmetic

Stamina & mobility

Education

High School Diploma or GED

Job description

Lowe's is seeking a Sales Specialist who will greet customers, discuss project needs, and help them select products to realize home improvement ideas. You’ll become the product expert, explain specs, promotions, and financing options to close sales.

You’ll work across departments such as Appliances, Flooring, or Live Nursery, moving throughout the store, answering phones, and delivering friendly, knowledgeable service to every customer.