Millwork Sales Specialist: Help Customers Build Projects

Lowe's; Regina Heights (OH); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance program

Company-matching 401(k)

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Sales Specialist in the United States. You will help customers identify products, explain features, and guide them toward completing home improvement projects.

You will become a product expert across departments and assist with promotions, financing options, and service offerings to close sales. As a frontline associate, you’ll move around the store, engage with customers, and collaborate with vendors and colleagues to meet sales goals while delivering excellent service.

Qualifications

• High School Diploma or GED is required.
• 1 year experience in customer-facing sales or 6 months Lowe's retail experience (or 3 years external sales or 18 months Lowe's retail if education not met).
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Able to read, write, and perform basic arithmetic.
• Able to stand and sit for prolonged periods.
• Minimally lift 25 lbs unassisted or over 25 lbs with/without accommodation.
• Obtain sales-related licensure/registration if required by law in your state (Lowe's will support and fund this).

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs and communicate the advantages of Lowe's products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation.
• Support all checkout functions, call buttons, departmental pages, or requests for assistance.
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs.
• Complete other duties as assigned

Skills

Customer service

Sales experience

Communication

Reading and basic arithmetic

Education

High School Diploma or GED

Job description

Lowe's is hiring a Sales Specialist in the United States. You will help customers identify products, explain features, and guide them toward completing home improvement projects.

You will become a product expert across departments and assist with promotions, financing options, and service offerings to close sales. As a frontline associate, you’ll move around the store, engage with customers, and collaborate with vendors and colleagues to meet sales goals while delivering excellent service.