Millwork Sales Specialist – Transform Projects

Lowe's Companies, Inc.; Wentzville (MO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance program

401(k) company match

10% Associate Discount

Track to the Trades

Job summary

Lowe’s is seeking a Sales Specialist in the United States to greet customers, understand project needs, and guide them to products and services. You’ll become a product expert, explain features and financing, and help close sales across departments such as Appliances, Flooring, or Windows & Walls.

You’ll work in a dynamic retail environment, move around the store, answer questions, and support checkout and service tasks while coaching teammates and meeting sales goals.

Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met).
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Able to Read, write, and perform basic arithmetic (addition and subtraction).
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Obtain sales‑related licensure or registration if required by law in your state (Lowe’s will support and fund this requirement).

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe’s products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Customer service

Sales

Communication

Math basics

Mobility

Education

High School Diploma

Job description

Lowe’s is seeking a Sales Specialist in the United States to greet customers, understand project needs, and guide them to products and services. You’ll become a product expert, explain features and financing, and help close sales across departments such as Appliances, Flooring, or Windows & Walls.

You’ll work in a dynamic retail environment, move around the store, answer questions, and support checkout and service tasks while coaching teammates and meeting sales goals.