Military Move Operations Manager (HHG/Logistics)

New World Van Lines; Farmers Branch (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

New World Van Lines in Texas seeks an OA/DA Military Move Specialist Manager with 3-5 years of managerial experience and 3+ years in moving/relocation. Lead Origin Agent and Destination Agent operations, manage high-volume military moves contracted via third-party bid boards, and coordinate with brokers and internal teams to ensure smooth relocation services.

This role requires strong leadership, attention to detail, and the ability to supervise a small team while maintaining compliance and

Qualifications

• Education: High school diploma or equivalent.
• Managerial Experience: 3-5 years supervisory experience.
• Moving Experience: 3+ years in moving/relocation with HHG; military moves preferred.
• Industry Knowledge: OA/DA processes and military move broker networks.
• Leadership: Ability to lead a small team and delegate.
• Communication: Clear written and verbal communication.
• Attention to Detail: Documentation and billing accuracy.
• Organizational Skills: Manage multiple moves and deadlines.
• Sense of Urgency: Prioritize military and customer commitments.

Responsibilities

• Bid & Board Management: monitor and secure move opportunities on third-party boards.
• Logistics Coordination: oversee end-to-end HHG shipments including packing, transport, storage, delivery and specialty services.
• Team Management: supervise and develop a small team, assign workload, and coach.
• Vendor & Broker Relations: coordinate with Military Move Brokers, internal dispatch, and vendors.
• Quality Assurance & Billing: ensure policy and contractual compliance, and accurate billing documentation.
• Non-Military Move Support: perform non-military move duties for NWVL partners.
• Other Duties: perform other duties as assigned.

Skills

Logistics management

Team leadership

Bid board management

Customer service

Military move knowledge

Education

High school diploma

Job description

New World Van Lines in Texas seeks an OA/DA Military Move Specialist Manager with 3-5 years of managerial experience and 3+ years in moving/relocation. Lead Origin Agent and Destination Agent operations, manage high-volume military moves contracted via third-party bid boards, and coordinate with brokers and internal teams to ensure smooth relocation services.

This role requires strong leadership, attention to detail, and the ability to supervise a small team while maintaining compliance and