Military Medical Scheduling Specialist – Mon–Fri

Spectrum Healthcare Resources, Inc.; Rapid City (SD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Time Off

Sick Leave

Job summary

Spectrum Healthcare Resources is seeking a Medical Appointment Clerk for Ellsworth Air Force Base in Rapid City, SD. Join a mission-driven team to ensure timely patient scheduling and exceptional customer service.

The role supports military healthcare operations with weekday hours, no nights, weekends, or federal holidays. Prior scheduling or healthcare admin experience is preferred; strong communication and computer skills are essential.

Qualifications

• Strong customer service and communication skills.
• Basic computer skills and attention to detail.

Responsibilities

• Schedule, reschedule, and cancel patient appointments.
• Answer incoming calls and assist patients with scheduling needs.
• Verify patient eligibility and demographic information.
• Maintain accurate appointment records and scheduling systems.
• Coordinate with clinical staff to support efficient patient care.

Skills

Customer service

Communication

Basic computer skills

Education

High School Diploma or GED

Job description

Spectrum Healthcare Resources is seeking a Medical Appointment Clerk for Ellsworth Air Force Base in Rapid City, SD. Join a mission-driven team to ensure timely patient scheduling and exceptional customer service.

The role supports military healthcare operations with weekday hours, no nights, weekends, or federal holidays. Prior scheduling or healthcare admin experience is preferred; strong communication and computer skills are essential.