Medical Appointment Clerk

Spectrum Healthcare Resources, Inc.; Rapid City (SD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Time Off

Sick Leave

Job summary

Spectrum Healthcare Resources is seeking a Medical Appointment Clerk for Ellsworth Air Force Base in Rapid City, SD. Join a mission-driven team to ensure timely patient scheduling and exceptional customer service.

The role supports military healthcare operations with weekday hours, no nights, weekends, or federal holidays. Prior scheduling or healthcare admin experience is preferred; strong communication and computer skills are essential.

Qualifications

• Strong customer service and communication skills.
• Basic computer skills and attention to detail.

Responsibilities

• Schedule, reschedule, and cancel patient appointments.
• Answer incoming calls and assist patients with scheduling needs.
• Verify patient eligibility and demographic information.
• Maintain accurate appointment records and scheduling systems.
• Coordinate with clinical staff to support efficient patient care.

Skills

Customer service

Communication

Basic computer skills

Education

High School Diploma or GED

Job description

Job Description

Medical Appointment Clerk

Ellsworth Air Force Base | Rapid City, SD | Potential Opportunity

Spectrum Healthcare Resources has a potential opportunity for Medical Appointment Clerks at Ellsworth Air Force Base in South Dakota.

Be part of a dedicated healthcare team supporting our military community by ensuring patients receive timely appointments and exceptional customer service.

Position Highlights

• Monday–Friday schedule
• Shifts between 7:00 AM and 4:30 PM
• Full-time and part-time opportunities
• No nights, weekends, or federal holidays
• Medical, Dental, Vision, and 401(k) benefits for eligible employees
• Paid Time Off and Sick Leave

Position Requirements

• U.S. Citizenship
• High School Diploma or GED (education equivalency may be considered)
• Strong customer service and communication skillsBasic computer skills and attention to detail
• Medical scheduling or healthcare administrative experience preferred

Key Responsibilities

• Schedule, reschedule, and cancel patient appointments
• Answer incoming calls and assist patients with scheduling needs
• Verify patient eligibility and demographic information
• Maintain accurate appointment records and scheduling systems
• Coordinate with clinical staff to support efficient patient care

Put your organizational and customer service skills to work supporting those who serve!

About Spectrum Healthcare Resources

Spectrum Healthcare Resources has more than 35 years of experience providing innovative, high-quality healthcare solutions to federal agencies and military facilities nationwide. We are committed to supporting healthcare professionals and the facilities they serve with dependable, mission-focused solutions.

EOE/Disabled/Veterans

Location

US-SD-Rapid City