Medical Appointment Clerk

Spectrum Healthcare Resources, Inc.; Mountain Home (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Job summary

Spectrum Healthcare Resources, Inc. seeks a Medical Appointment Clerk to support Mountain Home Air Force Base in Idaho. The role schedules primary and specialty care appointments in a government system and handles calls and secure messages to manage bookings.

Full-time, Monday–Friday 7:30 a.m. to 4:30 p.m., benefits include medical, dental, vision, and 401K, PTO, and the opportunity to care for America’s active troops and their families.

Qualifications

• High School Diploma or GED.
• Minimum typing speed of 50 WPM.
• Clear English communication skills.
• Experience using standard office equipment.
• Good medical ethics and customer service.
• At least 6 months in medical office scheduling.

Responsibilities

• Schedule appointments in a government computer system for primary, specialty, and subspecialty care.
• Call patients or respond to secure messages to manage bookings, reschedules, and cancellations.
• Arrange consult/referral appointments within MTF or civilian facilities.

Skills

Typing 50 WPM

Customer service

Medical scheduling

Verbal communication

Computer literacy

Education

High School Diploma or GED

Job description

Job Description

Spectrum Healthcare Resources has a opportunity for a civilian Medical Appointment Clerk at Mountain Home Air force Base in Mountain Home, Idaho

This contract position offers:

• Current need FT temporary position that is being considered for "permanence"
• Full Time Hours Monday-Friday 7:30 a.m. - 4:30 p.m.
• Comprehensive benefits available including Medical, Dental, Vision, and 401K
• Paid Time Off
• Opportunity to Care for America’s Active Troops & Their Families

SUMMARY:Schedules appointments in a government computer system for primary care, specialty and subspecialty medical care. In addition to scheduling requested appointments, this position will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian facilities.

Job Requirements:

• High School Diploma or GED
• A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
• Clearly speak and understand the English language.
• Use of standard office equipment, such as personal computers, copiers, fax machines, and telephone systems.
• Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.
• Experience. At least 6 months of experience in medical office scheduling.
• Work Environment/Physical Requirements. The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.

For More Information Contact:

Laura Hatcher

314-744-4156

[e-mail]

Company Overview:

At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.

EOE / Disability / Vet