Midwest Energy Efficiency Programs Specialist

Resource Innovations; Chicago (IL); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

401(k) match

Paid vacation

Paid sick time

Paid holidays

Medical coverage

Dental coverage

Vision coverage

Parental leave

Employee assistance program

Commuter benefits

Job summary

Resource Innovations seeks a Program Associate in Chicago to provide essential administrative support for multiple residential energy efficiency programs across the Midwest. You will manage data, track milestones, and assist with budget and invoicing processes.

You'll coordinate with Operations, Planning, Finance, IT, Engineering, and Marketing, support outreach, and prepare regular reports, ensuring data integrity and timely project delivery.

Qualifications

• BS/BA or 2+ years of relevant work experience in customer service, energy efficiency, or administrative support.
• Strong written and verbal communication, organizational, and time-management skills.
• Experience with CRM systems, preferably Salesforce.
• Proficiency with Microsoft Word, Excel, OneNote and Teams.

Responsibilities

• Respond to program participants, contractors, and clients with professional, timely service.
• Prepare weekly and monthly reports for internal and external use.
• Support outreach and communications with customers and community organizations.
• Coordinate with cross-functional teams to track milestones and data quality.
• Assist with data collection and budget tracking as needed.

Skills

Customer service

Organization

Communication skills

Team collaboration

Education

BS/BA or 2+ years experience

Tools

Salesforce

Microsoft Word

Microsoft Excel

OneNote

Teams

Job description

Resource Innovations seeks a Program Associate in Chicago to provide essential administrative support for multiple residential energy efficiency programs across the Midwest. You will manage data, track milestones, and assist with budget and invoicing processes.

You'll coordinate with Operations, Planning, Finance, IT, Engineering, and Marketing, support outreach, and prepare regular reports, ensuring data integrity and timely project delivery.