Midtown Front Desk & Guest Experience Concierge (Temp→Perm)

Planned Companies; New York (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies is seeking a Front Desk Concierge for a temp-to-perm position in Midtown Manhattan. You will greet tenants, guests, and vendors, coordinate reservations, and help plan on-site events to create a welcoming experience.

Strong communication, a customer-service mindset, and physical capability to lift up to 50 lbs are required. The role emphasizes building relationships with residents, providing local guidance, and maintaining security and mail/vend or access procedures.

Qualifications

• Minimum 3+ years of customer service experience.
• Ability to provide a warm, welcoming greeting to all.
• Excellent written and verbal communication; basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, confident, able to multitask with good time management.
• Ability to lift up to 50 lbs as needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors on entry.
• Develop relationships with tenants to tailor experiences.
• Schedule reservations at restaurants, hotels, and venues.
• Plan and organize on-site events and activities.
• Provide directions and referrals to local entertainment and services.
• Document mail, deliveries, and vendor access; manage keys and access.

Skills

Customer service

Communication

Computer basics

Local knowledge

Time management

Lifting up to 50 lbs

Job description

Planned Companies is seeking a Front Desk Concierge for a temp-to-perm position in Midtown Manhattan. You will greet tenants, guests, and vendors, coordinate reservations, and help plan on-site events to create a welcoming experience.

Strong communication, a customer-service mindset, and physical capability to lift up to 50 lbs are required. The role emphasizes building relationships with residents, providing local guidance, and maintaining security and mail/vend or access procedures.