Temp to Perm - Lead Concierge

Planned Companies; New York (NY); Presencial; USD 25 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision benefits

401K with employer match

Resumo da oferta

Planned Companies is seeking a Front Desk Concierge for a temp-to-perm position in Midtown Manhattan. You will greet tenants, guests, and vendors, coordinate reservations, and help plan on-site events to create a welcoming experience.

Strong communication, a customer-service mindset, and physical capability to lift up to 50 lbs are required. The role emphasizes building relationships with residents, providing local guidance, and maintaining security and mail/vend or access procedures.

Qualificações

• Minimum 3+ years of customer service experience.
• Ability to provide a warm, welcoming greeting to all.
• Excellent written and verbal communication; basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, confident, able to multitask with good time management.
• Ability to lift up to 50 lbs as needed.

Responsabilidades

• Greet, announce, and direct tenants, guests, and vendors on entry.
• Develop relationships with tenants to tailor experiences.
• Schedule reservations at restaurants, hotels, and venues.
• Plan and organize on-site events and activities.
• Provide directions and referrals to local entertainment and services.
• Document mail, deliveries, and vendor access; manage keys and access.

Conhecimentos

Customer service

Communication

Computer basics

Local knowledge

Time management

Lifting up to 50 lbs

Descrição da oferta de emprego

Planned Companies –Temp to Perm Concierge – Job Description

Summary

Schedule: Temp to Perm; Monday-Friday 9am-5pm

Location: Midtown Manhattan NY

Pay: $22.00 per hour

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities:

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements:

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”