Midday Member Concierge & Sales Specialist

Crunch Fitness; Blaine (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Crunch Fitness Blaine is seeking a front desk associate to welcome members, check in guests, and drive membership sales. You will greet with a smile, manage club software messages, answer phones, and help coordinate member services such as tanning and retail purchases.

You will work across daily operations, maintain a clean, organized area, follow the Employee Handbook, and support club management on special events and open/close duties.

Qualifications

• Fluent in English.
• AM & Mid Day Weekday availability.
• Proficient reading and writing skills.
• Computer skills.
• Strong customer service skills.

Responsibilities

• Membership Sales
• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check-in
• Answer phones in courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere, which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain professional disposition at all times
• Sell retail products
• Schedule member services: tanning, etc
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Opening and closing duties

Skills

Fluent English

AM & Mid Day Weekday availability

Proficient reading and writing skills

Computer Skills

Strong customer service skills

Job description

Crunch Fitness Blaine is seeking a front desk associate to welcome members, check in guests, and drive membership sales. You will greet with a smile, manage club software messages, answer phones, and help coordinate member services such as tanning and retail purchases.

You will work across daily operations, maintain a clean, organized area, follow the Employee Handbook, and support club management on special events and open/close duties.