Member Services Specialist — Sales & Welcome Experience

Crunch Fitness - Fitness Growth Capital; Pine Knoll (MD); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Job summary

Crunch Fitness - Fitness Growth Capital in Maryland is seeking a friendly front desk associate to drive membership sales and deliver welcoming service to members and guests.

You will greet visitors, check in members, relay messages, answer phones politely, promote services, process payments, sell retail, and keep the club clean and organized while following company procedures and policies.

Qualifications

• Fluent in English.
• Proficient reading and writing skills.
• Computer skills required.

Responsibilities

• Membership sales.
• Greet all members & guests with a smile and exit politely.
• Check in all members and guests per company procedures.
• Facilitate messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain a welcoming atmosphere for members.

Skills

Strong customer service skills

Fluent in English

Proficient reading and writing skills

Computer skills

Tools

Club software

Job description

Crunch Fitness - Fitness Growth Capital in Maryland is seeking a friendly front desk associate to drive membership sales and deliver welcoming service to members and guests.

You will greet visitors, check in members, relay messages, answer phones politely, promote services, process payments, sell retail, and keep the club clean and organized while following company procedures and policies.