Member Experience & Sales Concierge

Crunch Fitness; Silverdale (WA); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Training & development

Wellness resources

Performance bonus

Employee discounts

Flexible schedule

Complimentary Peak Gym Membership

Free CECs & CEUs

Job summary

Crunch Fitness in Silverdale, WA is seeking a friendly front desk associate to drive membership sales and guest relations. You will greet members, check in guests, answer phones, and promote club programs while maintaining a welcoming atmosphere.

The role requires Fluent English, strong reading/writing skills, and basic computer proficiency to operate club software and scheduling tools. Competitive benefits accompany this position.

Qualifications

• Fluent English required for daily interactions.
• Strong reading and writing skills are essential for communication.
• Basic computer skills to operate club software and POS systems.

Responsibilities

• Membership sales and upselling services.
• Greet members and guests with a smile and assist at check-in.
• Handle member check-in according to procedures and manage club software messages.
• Answer phones in a courteous, professional manner.
• Promote events, programs, and services to members and guests.
• Maintain a welcoming atmosphere and assist with member requests.

Skills

Fluent English

Reading & writing

Computer skills

Tools

Club software

Job description

Crunch Fitness in Silverdale, WA is seeking a friendly front desk associate to drive membership sales and guest relations. You will greet members, check in guests, answer phones, and promote club programs while maintaining a welcoming atmosphere.

The role requires Fluent English, strong reading/writing skills, and basic computer proficiency to operate club software and scheduling tools. Competitive benefits accompany this position.