Midas Service Manager 3819 Fredericksburg Rd

Midas - Detroit; San Antonio (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Profit sharing

Training & development

Career advancement opportunities

Flexible scheduling

Job summary

Midas - Detroit is seeking a Service Manager to join our busy automotive service center. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

You will oversee service advisors, address customer inquiries, and manage required documentation, while ensuring profitability and a high level of customer satisfaction.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Valid driver’s license and clean driving record.
• At least two years of experience as an automotive service writer or service advisor; management preferred.
• Strong automotive knowledge and customer service skills.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor employees on best practices for improving sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Skills

Communication skills

Customer relations

Service writing

Management experience

Education

High school diploma

GED

Bachelor's degree

Job description

Job Summary

We are looking for a

Benefits:

• Bonus based on performance


• Competitive salary


• Profit sharing


• Training & development

Benefits/Perks

• Careers Advancement Opportunities


• Flexible Scheduling


• Competitive Compensation

Job Summary

We are looking for a Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability


• Ensure repairs and maintenance tasks are completed in a timely manner


• Mentor employees on best practices for improving sales and customer service techniques


• Oversee day-to-day operations of the service department


• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required bachelor’s degree preferred


• Valid state-issued driver’s license and clean driving record are required


• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred


• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required