Mid-Market Accounts Growth Leader

TPx Corp.; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

TPx Communications in the United States seeks a Manager, Mid-Market Accounts to lead a team that manages and grows relationships with mid-market clients (50-249 employees, or MRR $4k-$14,999). You will coach account managers, drive retention and revenue, and align strategies with company goals.

This role requires 5+ years in account management with leadership experience, strong communication, and proficiency with CRM systems. Travel up to 25% domestically may be required.

Qualifications

• Minimum 5 years in account management, client success, or B2B sales with at least 2 years in a leadership role.
• Proven experience managing and growing large, complex accounts.
• Demonstrated ability to develop data-driven strategies and present business cases.

Responsibilities

• Leads, coaches, and mentors a team of mid-market account managers, modeling leadership principles.
• Sets performance goals, conducts reviews, and provides feedback.
• Builds and maintains senior-level relationships with enterprise clients.
• Develops account expansion strategies including upselling, cross-selling, and renewals.
• Provides accurate sales forecasts and regular reporting to leadership.

Skills

Leadership

Coaching

Interpersonal skills

Negotiation

Data-driven decisions

Education

Bachelor's degree in business/marketing or related field

Equivalent education and experience

Tools

Salesforce

CRM systems

Account management tools

Job description

TPx Communications in the United States seeks a Manager, Mid-Market Accounts to lead a team that manages and grows relationships with mid-market clients (50-249 employees, or MRR $4k-$14,999). You will coach account managers, drive retention and revenue, and align strategies with company goals.

This role requires 5+ years in account management with leadership experience, strong communication, and proficiency with CRM systems. Travel up to 25% domestically may be required.