Mid-Market Account Growth Manager

Charter Communications; Coppell (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Charter Communications, operating as Spectrum, seeks a Mid Market Account Manager to drive upsell, renewals, and retention for existing mid-market and enterprise clients. You will use a consultative approach to deepen client partnerships and help grow revenue across voice, data, and video services.

The role emphasizes relationship management, strategic prospecting, and collaboration with cross-functional teams to deliver solutions and meet quotas.

Qualifications

• GED or higher is required.
• Bachelor's degree in a business-related field preferred.
• Experience in account management or sales in B2B telecommunications preferred.

Responsibilities

• Upsell voice, data, cloud and video services to existing customers and secure contract renewals.
• Win back former customers by presenting compelling solutions and incentives.
• Achieve monthly revenue quotas through strategic account management and targeted sales activities.
• Initiate contact with prospective clients through telephone outreach and cold calls.
• Develop customer-centric proposals that articulate Spectrum's value proposition.
• Collaborate with Account Executive and Account Consultant teams for seamless handoff.
• Maintain comprehensive sales databases to track activity and customer information.
• Work closely with Sales Support and Marketing teams to drive successful account outcomes.
• Participate in sales meetings and training sessions to deepen knowledge and expertise.

Skills

CRM systems like SalesForce

Excel

Word

PowerPoint

Outlook

Education

GED

Bachelor's degree in business-related field

Tools

SalesForce CRM

CRM software

Job description

Charter Communications, operating as Spectrum, seeks a Mid Market Account Manager to drive upsell, renewals, and retention for existing mid-market and enterprise clients. You will use a consultative approach to deepen client partnerships and help grow revenue across voice, data, and video services.

The role emphasizes relationship management, strategic prospecting, and collaboration with cross-functional teams to deliver solutions and meet quotas.