Mid-Market Growth & Renewal Manager

Spectrum Business; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Spectrum is seeking a Mid Market Account Manager to advance client relationships and drive growth in the Mid-market and Enterprise segments. You will upsell, renew, and retain voice, data and video services for existing customers while delivering consultative, value-driven proposals.

This office-based role requires collaboration with sales and marketing teams and occasional travel to client locations. A strong background in CRM, networking and enterprise telecomsales is preferred.

Qualifications

• High school diploma or GED required.
• Experience with computers, computer networking, Internet solutions and fiber-connected networks.

Responsibilities

• Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments.
• Win back former customers by presenting compelling solutions and incentives.
• Achieve monthly revenue quotas through strategic account management and targeted sales activities.
• Initiate contact with prospective clients through telephone outreach, cold call visits, networking and industry events.
• Develop customer-centric proposals that articulate Spectrum’s value proposition.
• Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management.
• Maintain comprehensive sales databases to track activity and customer information.
• Work closely with Sales Support and Marketing teams to drive successful account outcomes.
• Participate in sales meetings and training sessions to deepen knowledge and expertise.

Skills

CRM proficiency

Account management

Sales experience

Communication

Education

GED

Bachelor’s degree in business

Tools

Salesforce

Microsoft Excel

Job description

Spectrum is seeking a Mid Market Account Manager to advance client relationships and drive growth in the Mid-market and Enterprise segments. You will upsell, renew, and retain voice, data and video services for existing customers while delivering consultative, value-driven proposals.

This office-based role requires collaboration with sales and marketing teams and occasional travel to client locations. A strong background in CRM, networking and enterprise telecomsales is preferred.