Mid-Market Telecom Account Growth Manager

Charter Communications; Overland Park (KS); On-site; USD 65,000 - 110,000; Full time

Job summary

Charter Communications is seeking a Mid Market Account Manager to grow revenue with existing customers in the mid-market and enterprise segments. You will upsell voice, data, cloud, and video services and drive renewals through a consultative, client-centric approach.

Collaborate with Account Executives and Sales Support to hand off opportunities and manage client relationships. A strong focus on CRM usage, pipeline management, and quarterly quotas is required.

Qualifications

• Account management or sales experience in the telecommunications B2B industry.
• Proficiency with CRM systems such as Salesforce and Office suite.
• High school diploma or GED required; bachelor's degree preferred.

Responsibilities

• Upsell voice, data, cloud and video services to existing customers and secure renewals.
• Win back former customers with compelling solutions and incentives.
• Achieve monthly revenue quotas through strategic account management.
• Initiate contact with prospective clients via phone, cold calls, networking, and events.
• Develop customer-centric proposals highlighting Spectrum's value.

Skills

Account management

CRM systems

Sales strategy

Communication

Education

High school diploma or GED

Bachelor's degree in business-related field

Tools

Salesforce

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Charter Communications is seeking a Mid Market Account Manager to grow revenue with existing customers in the mid-market and enterprise segments. You will upsell voice, data, cloud, and video services and drive renewals through a consultative, client-centric approach.

Collaborate with Account Executives and Sales Support to hand off opportunities and manage client relationships. A strong focus on CRM usage, pipeline management, and quarterly quotas is required.