Strategic Mid‑Market Account Manager for Growth

Charter Communications; Austin (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Charter Communications is seeking a Mid Market Account Manager to grow revenue with existing clients in the Mid-market and Enterprise segments. You will upsell, renew, and retain voice, data and video services through consultative partnerships.

The role emphasizes collaboration with sales and marketing teams, maintaining client databases, and driving quota attainment with a customer-focused approach. Office-based role with travel as needed.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in business-related field preferred.
• Experience in account management or sales in telecommunications B2B.
• Proficient in CRM systems such as Salesforce; proficient in MS Office.

Responsibilities

• Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments.
• Win back former customers by presenting compelling solutions and incentives.
• Achieve monthly revenue quotas through strategic account management and targeted sales activities.
• Initiate contact with prospective clients through telephone outreach and networking at industry events.
• Develop customer-centric proposals that articulate Spectrum's value proposition.
• Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management.

Skills

Account management

Sales

SalesForce CRM

Excel

PowerPoint

Outlook

Education

GED

Bachelor's degree in business

Tools

SalesForce CRM

Job description

Charter Communications is seeking a Mid Market Account Manager to grow revenue with existing clients in the Mid-market and Enterprise segments. You will upsell, renew, and retain voice, data and video services through consultative partnerships.

The role emphasizes collaboration with sales and marketing teams, maintaining client databases, and driving quota attainment with a customer-focused approach. Office-based role with travel as needed.