Mid‑Market Growth & Renewals Manager

Charter Communications

Greer (SC)

On-site

USD 70,000 - 110,000

Full time

14 days+

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Charter Communications, operating as Spectrum, seeks a Mid Market Account Manager to drive revenue by upselling voice, data and video services within mid-market and enterprise segments. You will renew contracts, win back former customers, and develop customer-centric proposals in collaboration with Account Executives.

You will use CRM systems, manage databases, and meet monthly quotas while partnering with Sales Support and Marketing.

Qualifications

High school diploma or GED required.
Bachelor's degree in a business-related field preferred.
Account management or sales experience in telecommunications B2B.
Proficiency with CRM systems such as Salesforce.
Experience with computer networking and fiber-connected networks.

Responsibilities

Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments.
Win back former customers by presenting compelling solutions and incentives.
Achieve monthly revenue quotas through strategic account management and targeted sales activities.
Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events.
Develop customer-centric proposals that articulate Spectrum's value proposition.
Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management.
Maintain comprehensive sales databases to track activity and customer information.
Work closely with Sales Support and Marketing teams to drive successful account outcomes.
Participate in sales meetings and training sessions to deepen your knowledge and expertise.